What items can I not return?
Made-to-order products and stickers are non-returnable. This includes phone cases, drink ware, beanies, hats, dog clothing, and some human apparel. You can tell if an item is made-to-order by the product description. Products that are dirty, worn, or damaged are non-returnable.
Can I return an item for an exchange?
Because our inventory changes rapidly, we do not offer exchanges.
Can I return an item for a refund?
You can return an eligible product to us for a refund, not including the return or original shipping fees, which will be deducted from the refund total.
Can I return an item for store credit?
You can return an eligible product to us for store credit, not including the return or original shipping fees, which will be deducted from the store credit total.
When will I receive my refund or store credit?
It will take us 2-5 business days to issue your refund or store credit after we receive your return.
Can I return something if I'm an international customer?
You can return an eligible product to us for store credit or a refund, not including the original shipping fee.
Are returns free?
No, we do not offer free returns. If you request a return label from us, the price of that label will be deducted from your refund or store credit. Original shipping fees will not be reimbursed.
How do I submit a return request?
You can click here to submit a return request.