What payments do you accept?
- Visa
- Master
- Discover
- American Express
- AfterPay
- Paypal
- Amazon Pay
- Klarna
- Google Pay
- Apple Pay
- Urban Suburban Apparel E-Gift Certificates and store credits
Can I modify or cancel my order?
Contact us ASAP and we will see if we can help.
How do I check the status of my order?
- You may view the status of your order by logging into your Urban Suburban Apparel account and clicking on Orders. Check your order status by clicking on the order.
- When your order has been shipped, a clickable tracking link will appear in your order information.
- Confirmations are sent via email within 30 minutes when
- Your order has been received/placed or
- Your shipment has been processed, based on the valid email address provided to us.
- If you did not receive any confirmation emails, please check your email spam filter.
- Select UrbanSuburbanApparel.com as a trusted website domain in your spam filter.
- To avoid any duplicate orders, please go to your account to verify your order has been placed before resubmitting your order.
Why was my order cancelled?
If your order has been cancelled, please:
• Contact your financial institution to verify your payment method
• Check your e-mail for a possible explanation (ie out of stock notification)