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Can my order be shipped internationally and for how much?

Yes, we deliver to most areas around the world. International shipping costs are calculated based on the weight of the order and your location. You can enter your details in your cart before checking out to see how much your shipping cost will be.

How much duty and taxes are charged?

Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system. International taxes (such as Value Added Tax or VAT) are set by the destination country. Depending on your location, you may be required to pay a duty, tax, or customs tariff at the time of delivery.

When can I expect my order to be delivered?

International shipping times vary. We will have your order shipped out within 2-14 business days. Once it has been shipped, it is important to follow the tracking number to get a better idea of the delivery date.

What is your return policy for international orders?

If for any reason you are dissatisfied with your purchase, returns (with the exception of non-returnable items) are accepted within 30 days of the delivery date. Final Sale items, oopsie or imperfect items, used or dirty items, custom or personalized items, or stickers are ineligible for a return or refund. Please note that you will still be responsible for the original shipping charges (you will not be reimbursed for any amount you paid in shipping charges for the initial delivery of the merchandise). Returned merchandise must not be worn, altered or washed and all original tags must be attached. International returns will be reimbursed by store credit or a refund (we do not do exchanges) in the form of original payment.

What is your return policy for international orders?

1. Submit a Return Request by clicking here.

2. Send your return back to us at:

   Urban Suburban Apparel

   Return (Insert Order Number)

   PO Box 541

   Prather, CA 93651

   United States

3. Please allow us a few days to process and reimburse your return once it has been delivered to us.

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